1. Contract Partner
For all orders via the Timeular Online Shop the contract partner of the buyer is
Commercial register: Landesgericht Stadt Graz
Email: [email protected]
Tax identification no.: ATU70969516
Our offers are non-binding, meaning we are not obligated to fill orders in the event of lack of availability. Product presentation in the online shop is a non-binding online-catalogue and not a legally binding offer. However, by clicking on the button “order” you place a binding order for the products in your shopping cart. Receipt of your order occurs instantly, as does the subsequent confirmation of your order via the automated confirmation e-mail sent by us. With this e-mail confirmation the sales contract takes effect. The contract is subject exclusively to Austrian law.
The goods will remain property of Timeular GmbH until such time as the buyer has paid all outstanding dues.
The following payment methods are offered: Paypal, credit card and instant transfer
Owner: Timeular GmbH
Steiermärkische Sparkasse Graz
Timeular GmbH reserves the right to exclude the method of payment chosen by the customer in some instances.
We use DHL to deliver your package to your doorstep. Post office boxes or poste restante deliveries are not possible. Any damage incurred during transport should immediately be reported by the customer after receiving the merchandise from the supplier. Warranty will remain.
We deliver worldwide.
Austrian VAT will not be charged on shipments to countries outside the European Union. Taxation and customs clearance fees must be handled locally by the customer. The total debit for customers can therefore differ slightly from the prices indicated on the corresponding Timeular product pages due to the exchange rates and tax regulations.
You can find the respective delivery time on the product page. In case of delayed delivery, we will inform you immediately. The delivery time is about 1-2 weeks.
4. Shipping Costs
All shipping costs from the shop to the buyer are included.
Items may be exchanged or returned within 14 days. Please note that you are liable for delivery costs for any items that you return or exchange. If you do not pay sufficient postage we will invoice you the difference. Please note that items should be returned in the original packaging without any visible signs of wear or damage. You will find more information about withdrawal here.
If you would like to return the goods, please provide the original invoice and, if necessary, we will transfer the refund of the purchase price with the choosen payment method.
All prices quoted are final prices in Euros and include Austria VAT. For delivery addresses outside of the EU VAT will be subtracted from the amount due.
7. Notice of Cancellation Policy – Cancellation and withdrawal agreement
Consumers have a right to withdraw from the sales contract within 14 days. Any individual concluding a legal contract to purchase products or services for his/her personal use is considered a consumer.
Right of cancellation
The buyer may withdraw from the sales contract by contacting Timeular directly, in writing (e.g. letter, e-mail) within 14 days without needing to provide reasons, or by act of returning the goods before this deadline if they have already been delivered. The deadline is calculated according to the date on which the buyer or third person nominated by the buyer, has taken possession of the goods. A cancellation form has to be requested via [email protected]
Consequences of cancellation
By cancelling this agreement within the specified deadline, we will fully refund all costs received from the buyer, including delivery costs (with the exception of additional costs arriving from special delivery other than the standard delivery that Timeular provide), without delay and reimburst within fourteen days from the date on which thereceived notification of cancellation of this agreement has been made. The reimburstment of the repayment, will be the same means of payment that the buyer used in the original transaction, unless otherwise stipulated; under no circumstances will the buyer incur extra expenses. We have the right to withhold the reimbursement until such time as the goods have been received or that the buyer can demonstrate that the goods have left their possession.
The buyer shall receive the goods without delay within a maximum of fourteen days from the date on which the agreement was withdrawn or the goods returned. The deadline is granted if the goods have been sent within the 14 days expiry period. We bear the cost of returning goods for orders made within Austria under standard delivery conditions. The buyer must bear the costs for delivery. All return costs from countries other than Austria are to be borne by the customer. The buyer is only required to reimburse for damaged goods if it is established that the damage was directly due to the event of mishandling of the goods by the buyer.
8. Ownership Rights
The ownership of the goods remains with Timeular until the payment is received in full.
Material defects occurring on delivered goods are covered by statutory warranty rights (24 months). Any other guarantees issued by the manufacturer remain unaffected. In a warranty case the shipping costs for one way (from customer to Timeular) are paid by the customer. The costs for the refund or the repaired goods are borne by Timeular GmbH.
10. Contract language
The language for contract is German.
Timeular GmbH shall only be liable for damages incurred through malicious intent or gross negligence of Timeular GmbH. In the case of a breach of major contractual obligations Timeular GmbH shall be liable for every culpable behavior of its employees. The specific manufacturers of our products shall be liable for the products that Timeular GmbH dispatches.
Timeular GmbH shall not be liable for indirect damages incurred, especially not for lost profit, unless the damage is caused with intent by employees of Timeular GmbH or with intent and gross negligence by legal representatives and executive staff of Timeular GmbH. In cases where there has neither been malicious intent of employees, nor intention or gross negligence of legal representatives and executive staff,Timeular is only liable for the amount that would cover typical damages foreseeable at the time the contract is concluded. The companyTimeular shall not be obligated to provide continuous and uninterrupted availability of the website and is not liable for technical or electronic errors of the online offers.Timeular GmbH shall not be liable for damages caused by unauthorized persons shopping at the online shop ofTimeular GmbH with the help of a password allocated to an authorized user.
Timeular GmbH is not liable for damages and problems resulting of third parties accepting packages. Please make sure that every shipment will be received by an authorized person and speak to delivery personnel concerning this matter, should suspicions arise.