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Terms & Conditions

  1. Subject Matter
    1. Timeular offers personal time-keeping devices. The Shop is provided for the purpose of giving you information about the product/s offered and placing orders. The products offered consist of a hardware component and the corresponding software for using the device for which the user is granted a Software License. For details please consult the Products page.
    2. Timeular offers, makes available and delivers its personal time-keeping devices only on the basis of this Agreement. This Agreement establishes the legally binding terms and conditions for the purchase of the products offered. The Agreement is concluded between you and Timeular. By placing an order, you agree to be bound by the terms and conditions set out herein. PLEASE ALSO CONSIDER THE PRIVACY POLICY, WHICH FORMS AN INTEGRAL PART OF THIS AGREEMENT.
    3. By placing an Order, you accept this Agreement and agree to this Agreement. You represent and warrant that you have the right, authority and capacity to enter into this Agreement.
    4. Please note that your use of the software Timeular provides to you for your use of Products purchased from Timeular (including any updates or upgrades to any software provided by Timeular and any related documentation) is subject to a separate software license agreement.
    5. We reserve the right at any time to change the terms and conditions of this Agreement as well as to change the Shop or any products, services and content.
  2. Order
    1. Any statements regarding our products, prices and discounts are non-binding and subject to change without notice. They do not constitute a legally binding offer on the part of Timeular. By ordering products you submit a binding offer for the conclusion of a contract with Timeular. By clicking the “Pay Now” button and accepting the terms of this Agreement, you confirm your Order. However, an Order can only be placed and processed if you have filled out the mandatory spaces.
    2. The confirmation of the received Order does not constitute the acceptance of the offer by Timeluar. With the acceptance of your offer by Timeular (which is confirmed by Timeular sending you the shipping confirmation), the contract is concluded.
    3. Only the products listed in the shipping confirmation will be delivered and invoiced. Products not listed, are not part of the contract.
  3. Prices and delivery charges
    1. The prices indicated on the Website include the statutory Value Added Tax but do not include a delivery charge. Please be aware that our prices and delivery charges may vary from time to time and depending on the region you reside and local currency, please check out the current prices in our webshop , WHICH FORMS AN INTEGRAL PART OF THIS AGREEMENT. The total amount payable for your Order will be shown to you at check out prior to clicking the “Buy Now” button.
  4. Payment methods
    1. In order to pay your Order, you can use PayPal, Credit Card or SOFORT Banking. Timeular reserves the right to refuse to offer certain payment methods to all customers.
    2. PayPal
      In order to pay your Order by PayPal you have to login into your PayPal account, which is necessary to use this method of payment. If you do not have a PayPal account and want to use this method of payment, you have to first create a PayPal account. Then you are free to choose processing the payment either by Credit Card, by direct debit from your bank account or by direct debit from your PayPal account. To make use of the first two options, please make sure that you have unlocked these functions of your PayPal-Account.
    3. Credit Card (Stripe)
      In order to pay your Order by credit card, you have to enter the payment details of a valid credit card held in your own name at the time you place your Order. The applicable amount will not be debited until the products ordered are dispatched but will immediately be reserved on your card. Timeular reserves the right to check the validity of the credit card used as well as its credit status in relation to the value of the goods ordered and whether the address data of the purchaser is correct. Depending on the result of these checks, Timeular may refuse Orders.
    4. SOFORT Banking
      In order to pay your order by using SOFORT Überweisung, which leads to the immediate credit entry at our account and to the acceleration of the ordering process, you require your account number and bank code as well as your PIN and TAN. The SOFORT AG automatically creates a transfer from your bank account in real time by using the secured payment form, which is not accessible by traders. The purchase amount is credited to Timeular’s account immediately. When choosing “SOFORT Banking” as payment method, a pre-filled form appears at the end of the ordering process, already containing our bank details. The purchase amount and reference are shown in that form as well. Now you have to choose the country where you hold your online bank account, and enter your bank code. Then you log in to your online banking account and by entering the TAN, you confirm your order. Subsequently, you will receive a confirmation of your transaction. Please note that some banks may not support SOFORT Überweisung. Please consult with your bank or with SOFORT AG in this regard.
  5. Coupon code/promotion
    1. With a coupon code you are entitled to the defined service within the period indicated on the coupon and not exceeding the legal period of limitation. Transferable coupon codes are labelled as such. Value Vouchers reduce the amount due by the gross amount indicated. Only one coupon per Order can be used.
    2. The period of validity of special promotions and their specific provisions are indicated in the Shop and/or in the respective promotion materials, such as promotional emails.
  6. Delivery and retention of title
    1. The delivery will be made by standard shipment (Post or DHL) to the address you have indicated during the ordering process. Please make sure that such address is correct. We will not deliver any products to a post office box. Make sure to notify any shipping damages immediately after receipt of the products to the shipping company.
    2. Delivery is made worldwide. Delivery outside the European Union will be effected without the Austrian value added tax. Any other taxes and customs have to be paid by you.
    3. Timeular reserves the right to deliver the products you have ordered in more than one shipment, in which case Timeular shall cover any potentially applicable additional costs of such delivery.
    4. The ownership of the product shall remain with Timeular until Timeular has received payment in full on its business accounts for all products that you have ordered.
    5. In case you act in breach of this Agreement, in particular in case of any default in payment, for the avoidance of doubt including any chargebacks, Timeular may request you to immediately return all products delivered at your own cost.
  7. Information concerning the exercise of the right of withdrawal
    1. Right of withdrawal
      1. You have the right to withdraw from this contract within thirty (30) days without giving any reason. Company orders exceeding five (5) Trackers are exempted from this returns policy, for this reason, we advise you to order 1 test Tracker first.
      2. The withdrawal period will expire after thirty (30) days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
      3. To exercise the right of withdrawal, you must inform us via Email at  hello@timeular.com of your decision to withdraw from this contract by an unequivocal statement.
      4. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired and return the physical goods within fourteen (14) days after
      5. To return any non-virtual goods, please complete this form and add it to the returned items.
      6. If you’re resident in North America, please return the items to the following address: Logsta LLC, Unit 103 / Building 1, 1301 Pontiac Court, Export, PA 15632.
        For all other countries, please use the following address: LOGSTA Germany GmbH, Elbestraße 2, D-84453 Mühldorf am Inn.
    2. Effects of withdrawal
      1. If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
      2. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
      3. You shall send back the goods or hand them over to us without undue delay and in any event not later than thirty (30) days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of thirty (30) days has expired.
      4. You will have to bear the direct cost of returning the goods.
      5. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
    3. Further provisions on withdrawals
      1. Your right of withdrawal does not apply to any products that you have ordered from Timeular if such products have been manufactured to your personal specifications communicated to Timeular.
      2. Please try to use the original packaging in which Timeular has delivered the products to you for sending back the products to Timeular. Should you not have the original packaging anymore, please use alternative means of packaging that provide sufficient protection to the products you are sending back to Timeular. Please note that adhering to this section 7.3.2 is not a precondition for you exercising your right of withdrawal.
  8. Warranties and liability
    1. Any warranties for the products delivered to you on the basis of your Order are subject to the applicable laws on warranties for purchased goods:
    2. Timeular is liable without limitation if damages are caused by intention or gross negligence on the part of Timeular. Further, the limitations of liability do not apply to damages from injury to life, body or health.
    3. In addition, Timeular is liable for slight negligent breach of essential obligations. Essential are those obligations the breach of which puts at risk the achievement of the contractual purpose, or the performance of which enables the fulfillment of the Agreement. In this case, Timeular however is only liable for foreseeable damage typical of the contract. Timeular is not liable for slight negligence connected with any other than the aforementioned obligations.
    4. To the extent the liability of Timeular is excluded or limited, such exclusion or limitation also applies to the employees, legal representatives or vicarious agents of Timeular.
    5. Timeular offers a 1-year warranty on the Timeular Tracker device. The warranty begins from the order date. If your Timeular Tracker suffers hardware failure or defects in materials or workmanship under normal use during the first year, Timeular will replace it. Prior to shipping out a replacement, your products will need to be shipped back to us. Please complete the following form and send the product in either its original packaging or packaging providing an equal degree of protection to the address specified above in section 7-6. You will bear the direct cost of returning the goods. As may be required by applicable law, Timeular may require you to provide proof of purchase details and/or comply with other requirements before receiving the warranty service. Faulty hardware will be replaced with either a new or refurbished product or component as appropriate. This warranty does not apply to products purchased from unauthorized resellers.
  9. Law and jurisdiction
    1. This Agreement is governed by the laws of Austria, unless obligatory consumer rights provisions in your country according to article 6 paragraph 2 Regulatio (EC) No 593/2008 take priority, excluding conflict of law provisions and the United Nations Convention on Contracts for the International Sale of Goods. Any dispute arising out of or in connection with this Agreement shall be submitted to the exclusive jurisdiction of the competent court in Vienna, Austria.
    2. If one or more provisions of this Agreement shall be held to be invalid, illegal or unenforceable under applicable law, such invalidity, illegality or unenforceability shall not affect any other provision of this Agreement, which shall be construed as if such invalid, illegal or unenforceable provision, to the extent to which such provision is invalid, illegal or unenforceable, had never been set forth herein, and this Agreement shall be carried out as nearly as possible according to its original terms and intent.
  10. Miscellaneous
    1. Online Dispute Resolution. The Commission provides an ODR platform in order to resolve disputes concerning contractual obligations stemming from online sales or service contracts between a consumer resident in the Union and a trader established in the Union. The ODR platform can be found here.
    2. English Version. The English version of these terms and conditions will be the version used when interpreting or construing these terms and conditions.
    3. Notice to Timeular. For our contact details, please check the Imprint.
    4. Non-Assignment. You may not assign or otherwise transfer these terms and conditions or your rights and obligations under these terms and conditions, in whole or in part, without our written consent and any such attempt will be void. We may transfer our rights under these terms to a third party.
    5. No Waiver. Our failure to enforce or exercise any of these terms and conditions is not a waiver of that section.